Building Understanding, Trust and Empathy with Active Listening

Every conversation can be an opportunity to learn something new, build trust with someone, and deepen connections. This happens when we build the skill of active listening and learn to treat listening as an active process – not a passive one. 

What is Active Listening?

Active listening is a way of listening and responding to another person that improves mutual understanding. It’s about being present, listening to understand (not respond), and showing active interest and engagement in the dialogue.  

Why does it matter? 

Active listening is an important skill for all of us to cultivate. Not only is it an important leadership skill, it has been shown to promote mindful thinking, can reduce anxiety and depression, helps build relationships and can promote empathy.  

How do we practice it?

At First Tee, we use a process called A-L-R to help build connection through active listening. This helps us to deepen conversations, keep them going, and get the most out of them. Here’s how A-L-R works:

  • Asking questions: Asking thoughtful questions is not only a way you can keep the conversation going, but it gives you a deeper understanding of the person or topic you are engaging with. 
    • Helpful Tip: Be curious. Try asking questions that dig a bit deeper: How did they feel in that moment? What was going on in their minds during that experience? What would they do differently the next time? These make the conversation richer, rather than closed-ended questions that are typically answered with a simple Yes or No.  
  • Listening to understand: When you ask a question, it is important to listen carefully to what the person is saying. We can sometimes be fixated on what we are going to say next, or when it’s our turn to jump back into the conversation, but try not to think about what you are going to say next.. Your focus is on them and their perspective rather than your own. 
    • Helpful Tip: Make an effort to try to clear your mind first of any distracting thoughts. It can help to jot down a mental or physical note of things on your mind in order to give your full attention. 
  • Reflect & respond to the reply: Keep the conversation going by responding in a way that connects with what they just said. You can try to restate in your own words what the person said, share what you think or feel about it, or ask another open-ended question that connects with what the person just said.
    • Helpful Tip: Show engagement and interest in what they are saying: look them in the eye when they are talking, use body language like nodding your head.


Active listening requires work, but you’ll be surprised at how much reward there is when you approach conversations and communication with this skill. Active listening is just one of the skills we are supporting kids and teens to build at First Tee. Click here to find out more about our programs.

4 Ways To Encourage Positive Thinking In Kids

We all deal with highs and lows in life. Even as kids, we experience a variety of emotions that have a direct impact on our choices, and the way we think about ourselves. A bad experience can result in negative thinking which can be detrimental to a young person’s self confidence and outlook on life. That’s why positive thinking is so powerful— not just for adults but kids as well. Maintaining a positive attitude can be challenging at times, but through practice and encouragement it becomes a skill that can shape and transform young lives.

Just as you exercise your swing before hitting the ball, it’s important to practice things that can promote positive thinking. Our minds are valuable tools, and maintaining a healthy and positive headspace can improve confidence and drive in all aspects of life.

Here are four ways that you can encourage positive thinking in your kids:

  1. Always Give Your Best Effort – Parents and mentors should encourage kids to give their best effort as often as possible. At First Tee, we believe that it is important to help kids show up to the challenge, and develop the resilience and inner strength needed to give their best effort on and off the golf course. If kids can give their best effort in all of their endeavors, they will be able to realize what they are truly capable of. This can directly improve their confidence, and help them develop a positive attitude about the world around them.
  1. Give Back To Your Community – Giving back to your community, or causes that you care about is another great way to maintain a positive mindset. Volunteering can help your family connect with others who hold similar values and beliefs. Even activities as simple as tutoring someone on the weekend, or pulling a neighbor’s weeds can have a tremendous effect on the community you live in. When kids can see that their actions can make a positive difference in the world, they will be more likely to feel positively about themselves, and their community.
  1. Practice Positive Self-Talk – Parents and mentors should show kids the importance of being gentle with themselves and others. A great way to help kids develop this skill is to tell them to talk to themselves as if they are talking to their best friend. If they wouldn’t say something mean to their friend or loved one, they shouldn’t say it to themselves. The way we think directly impacts our behavior and feelings about the world. If kids can think positively about themselves, they will likely feel the same way about the world around them.
  1. Take Ownership & Responsibility For Your Actions – Helping kids realize they have control over the outcomes of the challenges they face can help build confidence and reduce overall anxiety. Reducing anxiety and practicing problem-solving skills at a young age can have a huge effect on how their mindset develops through the rest of their lives. Raising confident kids is one of the best ways to help encourage positive thinking.

First Tee guides kids and teens to strengthen what’s inside them and put it into action. It’s a priority for us to show young people the value of caring for their social and emotional wellness. So when they step up to the next shot, math test, or presentation they have the strength to move forward, aim further, and finish stronger than the last time.

If you are interested in getting your child involved with First Tee, you can learn more and sign up today.